Privacy Policy
Last updated: February 25, 2026
1. Overview
Innovative Nectar ("we," "us," or "our") is committed to protecting your privacy. This policy describes how we collect, use, and safeguard information when you use our website and services.
2. Information We Collect
| Category | Examples | Purpose |
|---|---|---|
| Contact Info | Name, email, company | Lead qualification, service delivery |
| Diagnostic Data | Quiz responses, friction scores | Infrastructure analysis, proposals |
| Usage Data | Pages viewed, features used | Analytics, improving services |
| Technical Data | Browser, IP (anonymized), device type | Security, performance optimization |
3. How We Use Your Information
- To provide, maintain, and improve our services
- To qualify leads and generate proposals
- To communicate about service updates and opportunities
- To monitor and prevent security threats
- To comply with legal obligations
4. Data Sharing
We do not sell your personal information. We may share data with:
- Service Providers: Firebase (authentication, database), hosting providers
- Analytics: Aggregated, anonymized usage data for service improvement
- Legal Requirements: When required by law or legal process
5. Data Security
We implement industry-standard security measures including:
- HTTPS encryption for all data in transit
- API key authentication and rate limiting
- Content Security Policy (CSP) headers
- Input sanitization to prevent injection attacks
- Regular security reviews of our infrastructure
6. Data Retention
We retain your personal information for as long as necessary to provide services and fulfill the purposes outlined in this policy. Diagnostic data from free tools may be retained for up to 12 months. Client engagement data is retained for the duration of the business relationship plus 3 years.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal data
- Request correction or deletion of your data
- Opt out of marketing communications
- Request data portability
To exercise any of these rights, contact us at privacy@innovativenectar.com.
8. Cookies
Our website uses minimal cookies for essential functionality (session management, theme preferences). We do not use third-party tracking cookies.
9. Children
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this policy periodically. Material changes will be communicated via our website. Continued use of our services after changes constitutes acceptance.
11. Contact
For privacy inquiries, contact us at:
privacy@innovativenectar.com